ABOUT US
Location: Lowell and Burlington MA At Lovable Lash Studio over 10 years of experience, we bring lashes to life, brows to shape, and beauty services to your expectations. We've offered additional services as listed to meet the requests of our clientele. Offer high-quality beauty services and products to our clients in a cozy private relaxation setting with the luxury of our hospitality of refreshment, beverage & and snacks. The beauty experience that allows clients to wake up looking and feeling confident with eyelashes extension away from smudgy mascara. We take pride and focus on the quality of our work and not quantity. It is our mission to educate our clients on proper care and maintenance of any services that are provided at the studio. Classes for Lash Extensions are available. Please click on services to view the training classes. The page is still under construction. Contactless Highlight We are following guidelines to protect against the spread of COVID-19, according to our customers. Please follow the guidelines. Policy 1. Arrival Time Please arrive 5-10 minutes before your scheduled appointment time with clean/makeup free eyes and lashes. Extra time spent cleaning your lashes will mean less time lashing. If you arrive after your scheduled appointment time 15 mins late, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you will still be charged the full cost of the service. 2. Refills After 2-3 weeks, less than 40% eyelash extensions will be a New Full Set required. No exceptions! We reserve the right to determine, so please book accordingly 3. Services All services are a nonrefundable policy. If you have any issue directly contact the Business to resolve the within the 48 hrs to better assist with the matter.
CANCELLATION POLICY
The deposit is to secure your appointment. There is a charge of 50% service cancellation fee for any no-shows, last minute, rescheduling, or cancellations within 24 hours of the scheduled appointment. Reschedule or cancel your appointments 72 hours prior and get a refund. If you reschedule or no-show your appointment within 3 hours of your scheduled appointment time, you will be charged 100% of your service as a cancellation fee. A credit card deposit for all new clients or appointments over 50% will be required at the time of booking and will not be charged unless the aforementioned has occurred. Non refundable service If any issues contact business within 48 hrs to resolve issues. Deposits are NONREFUNDABLE under ANY circumstances. This is to protect your time that is set aside especially for you, as well as to protect our time, which books up quickly. In turn, we promise to keep appointments on time and give you our full and undivided attention. We reserve the rights to refuse service to anyone for any reason at any time.